The Government and energy suppliers have agreed to new emergency measures to protect people's energy supply during the coronavirus pandemic.
From today (Thursday 19 March) customers with prepayment meters that may not be able to head out to their usual shop to top up should speak to suppliers about the support being offered.
This includes allowing you to nominate a third party (such as a friend or family member) to help you top up, have your supplier add a discretionary fund to your meter, or to be sent top up cards or keys preloaded with credit to ensure your supply is not interrupted.
Courtesy of www.moneysavinhexpert.com
https://www.moneysavingexpert.com/news/2020/03/government-and-suppliers-agree-on-measures-to-support-vulnerable/
