barbaramoss The PayPal button does not highlight and I cannot top up. I have tried to top up £10 several times. I was able to buy goody bag yesterday with PayPal but cannot top up today. Any thoughts on this please?
Good Evening barbaramoss
Try it using another internet browser such as Internet Explorer - Firefox , Microsoft Edge or any other your not using/used, Chrome seems to be a problem, and also clean your internet cache and cookies then try it, theres a link below to help you out if needed with what advice to try >>>
As explained above, >>>
Thing To Try/Clear/Clean:
• Try another browser - Use the Full Site and not the giffgaff App. Try using Internet Explorer
• Try another device - PC or Laptop (ideal)
• Clear Cache.
• Clear browsing history.
You could Top Up with a giffgaff voucher or a o2 voucher from your local shop / store / post office. (just a thought)