cremco Hi there. Sorry to hear that you're having trouble buying a goodybag plan using a credit/debit card this Afternoon. Just in case it's the result of a browser glitch, please go to the Settings within your current web browser and delete the Cache and Cookies (located under Browsing History). Once done, please attempt your goodybag purchase again. If that doesn't help, please open a different web browser and try again, as you might find that works for you.
Tips and Guides: How to clear web browser cache and cookies
Please take a look at giffgaff's Why can't I add credit? for more help and advice regarding your goodybag purchase problem.
If that doesn’t work, please raise an agent case and they’ll look into the issue and get back to you about it.
Agents aim to respond to questions within 24 hours. You’ll see agent replies within the messages section of your account dashboard.