I am on a £10 goodybag package which I pay on a monthly basis. I rarely text, have some local phone usage and not very much else other than looking at the news headlines from time to time. Over the past two days I have put £20 of additional credit in as well as the £10 goodybag. My credit keeps on depleting I and I am being charged exhorbitant rates for local calls. £2.86 for an 11min local call. In addition, my credit is rapiodly depleting when the phone is not in use. How do you find out what is using up the credit? How do you get in touch with someone at giffgaff? (I have left messages with the agents)
