Phone

jono11201

I have just ordered a phone but ordered the wrong colour is there a way I can change the colour before it’s despatched

bluemoonbaz

jono11201
Hello unfortunately its probably to late now
You will have to wait for delivery and return
https://community.giffgaff.com/t5/Solve-your-questions/Returning-your-phone-amp-SIM-within-21-days-of-receipt-Change-of/ta-p/10441537

redisblue

jono11201

Good morning mate 🙂

Lovely to hear you have ordered a new phone - HOW EXCITING 😄

There isnt much you can do now in terms of editing your order before it arrives so the best course of action is now to let it arrive and then return it back and re order the phone in the correct colour 🙂

This handy link can help you with any information-
https://www.giffgaff.com/help/articles/changing-your-mind-and-returning-your-phone

What phone have you ordered ?? * Being nosey 😄

Red

lynnie_

jono11201 if not happy you can return for refund then you would need to reorder the phone you want again.