copying android to android

foffle

I've just got a new mobile phone and although the instructions were quite simple, I was asked to go to Google settings and choose an option that just didn't exist. The result is I have no working phone. I ordered another SIM which I've put in my old phone, but now it tells me 'no SIM'.Please help me. It's a nightmare.

rosenzz

foffle

Is your phone unlocked or on O2 otherwise your giffgaff SIM will not work.

rosenzz

foffle

What is causing the problem in Google settings when you log into your Google account your settings apps etc should automatically transfer to your new phone

holly45992

foffle

have a look here to help you

foffle

The phone is unlocked. I've always used giffgaff on my old phone. Tried again this evening but still 'no sim' on it. My Google app didn't transfer it automatically (obviously) and I'm stumped. No phone shops open to help me either.

rosenzz

foffle

What model phone are you using ?