itz_brennaaa How long does it take for a refund to go back into my bank account I wanted the always on data but said I had to wait till 3rd April to be activated I want it now lol cause my data about to run out
Good Morning itz_brennaaa
You will be able to start another goodybag early or erase your current goodybag to start a new one if you meet the requirements needed, which also can be found in the link below.
Less than 100Mb data remaining - from your current goodybag
Less than 100 Minutes remaining - from your current goodybag .
Once you meet the “Requirements” to start another goodybag, you should then see a message like this to start your new goodybag,
Please Read: When you purchase or start a goodybag early, it erases your current goodybag and you will lose any remaining allowance, so we ask you to confirm you are really sure you want to start a new goodybag right now.
There's also a video guide that might be easier for you:
If you did contact a agent and the above worked for you, just contact them back and explain to them you are sorted now or wait for a reply and then update them.