I’ve been trying to access my phone repayments for the last few days or week now and I keep getting the oops something went wrong error message
There is a current issue with the website based issue so you will currently need to call them for this ,
Number and email. added for you and future dealings.
Call: 020 3142 6226
kieranl93 contact them via phone if there still working in this current climate if not see if theres a another way of making contact email etc
Here is the “Contact Us” page for Ratesetter (the company your loan is with)
which has all contact methods listed.
As it also has a message about the level of calls due to the Corona Virus you would be best to e-mail them.