kenny94265
I have replied on your other post with some links for you to check.
It's best to stick to one post,that way you get the best help.
I think you must have added credit rather than buying a goodybag.
Credit is used up very fast with data usage.
Prices below
https://giffgaff.com/index/pricing
I think the best thing to do is contact an agent and explain that you are new and have mistakenly added credit instead of buying a goodybag.
They will decide if you can get a refund.
https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-purchase/
Agent replies will be here,usually within 24hrs
https://giffgaff.com/support/questions
