| Service | Status |
|---|
| Ask an agent pages | ✅Available |
| All other services | ✅Available |
| Community Access | ✅Available |
Summary
Early tomorrow morning (06:00 - 16/04/20) we will be doing an upgrade to our Ask an Agent system which will take around 30 minutes to complete. During this time, our members will be unable to start or access ongoing cases.
Most Recent Update – 10:00 16th April 2020
Hi folks,
Earlier today we had some maintenance to our Ask an Agent system which took place at 06:00am today (16/04/20). We have now completed our maintenance and checks, so members should be able Ask an Agent as normal.
Sorry for any inconvenience this may have caused and we appreciate your patience with us getting this back online.
Cheers,
Sandy
Update History
Most Recent Update – 10:00 16th April 2020
Hi folks,
Earlier today we had some maintenance to our Ask an Agent system which took place at 06:00am today (16/04/20). We have now completed our maintenance and checks, so members should be able Ask an Agent as normal.
Sorry for any inconvenience this may have caused and we appreciate your patience with us getting this back online.
Cheers,
Sandy
Update – 14:52 15th April 2020
Hi folks,
Early tomorrow morning from 06:00 (16/04/20) we will be doing an upgrade to our Ask an Agent system which will take around 30 minutes to complete. During this time, our members will be unable to start or access ongoing cases.
This type of upgrade is something that we do regularly and we don't envisage any issues with this and we hope to keep the impact to a minimum. We will of course be testing this to verify everything is ok.
Thank you for your patience and we apologise for any disruption that may arise from this.
Dez
