The goodybank - helping members in need

tazzy19

This IS good to see

dtuxcomp

vespaash2 This is wonderful to see, there's a lot of conversations about how best to help each other out and this looks like a great way of doing it.

Just one question, is there an option to use PayPal to donate or is it only via bank / credit card ?

t_will

dtuxcomp Only by card at the moment, because we wanted to make sure we could get this up and running quickly. The more features, the more complexity, so the more time it would take. Card payments are the most universal payment method online, so allow the biggest group of people to take part.

shabazmoqsud

vespaash2 wow this is wonderful

very much appreciated what amazing stuff giffgaff are doing during this tough time.

traelkom

good morning.
It is good to hear.
well done giffgaff 🙂

charlixsparkles

Another fantastic initiative from giffgaff. I am proud to be a customer 🙂

amieb90

vespaash2 brilliant idea

dtuxcomp

t_will Thanks, I couldn't see an option for PayPal but didn't want to have just missed it, will this be added as an option do you know ?

tkuci45

t_will I tried to donate but I'm in the USA and my post code/ZIP code isn't accepted as valid (ours are in either xxxxx or xxxxx-xxxx format). Is there another way to donate, or will this be resolved? I'd like to help!

buffy1234

I'm currently struggling and self isolating my goody bag has run out as I didn't know my apps was on auto update which I've now turned off i don't get money until the 7th may Is there anything I can do I've messaged an agent yesterday but still no reply

t_will

buffy1234 An agent should get back to you today, don't worry. Keep an eye on your email inbox, and your reply will appear at https://www.giffgaff.com/support/questions when they respond.

laura07451

buffy1234 I'm in a similar situation, just wondering if you got any reply from agent regarding a solution.

julie12910

vespaash2 great work, thank you for all you are doing.

benjamin567

dtuxcomp I was wondering the same thing

benjamin567

vespaash2 I am proud to be part of the UK's most community-centered network 🙂

tangai

vespaash2 Wow this is wonderful
very much appreciated.

jaymailsays

There might be a few members with surplus credit on their giffgaff airtime balance who would like to help out that way, instead of by using a bank card.

What are the chances?

formulaone

jaymailsays

You beat me to it buddy. Good idea for those who would like to donate in this way.
I support this 100%! 🙂
An option to donate by text would be good!

@vespaash2

nickpick

jaymailsays - Spot on idea for those strapped for cash at the moment - Similar to Sainsbury's idea of donating Nectar points (which I've just done) then that amount is matched . . .

msmon55

jaymailsays I did suggest this on a different thread a week or two ago. I, like you and @verbeedi would like to be able to donate some of my credit balance to help others. Please giffgaff, make it so.????

verbeedi

@vespaash2 @t_will

A lot of members who would like to donate will be on reduced income and may not have any spare cash to give at the moment, could an option to donate some of Junes payback payout in advance be added so that they can be included?

matth04176

verbeedi Id donate my unlimited calls to somebody who needs them, thats a great idea.

persco

Excellent news and initiative Ash. Very well done to the team who put this together as there are different aspects to it and must have needed some hard work to put together.

I hope those genuinely in need access this and it goes some way to help them. Thank you. 🙏🏾

kathleen414

vespaash2
What a fab way to help our fellow members at this scary and unpredictable time 🧡

xtine54

I agree, wonderful gesture giffgaff !