| Service | Status |
|---|
| Community login via https://community.giffgaff.com/ | ✅Available |
| Community login via giffgaff.com | ✅Available |
| giffgaff.com website | ✅Available |
| All other giffgaff services | ✅Available |
Summary
We experienced an unexpected issue affecting members trying to login to the giffgaff community. If a member navigated to https://community.giffgaff.com/ and selected Log In - the login pop up displayed a blank form (no login available) Members were still be able to login to the community via giffgaff.com . We can confirm this issue has now been resolved.
Most Recent Update – 10:10 22 April 2020
Morning giffgaffers,
We were made aware of an issue affecting members login to the giffgaff community. If a member navigated to https://community.giffgaff.com/ and selected Log In - the login pop up displayed a blank form (no login available) Members were still be able to login to the community via https://www.giffgaff.com. We can confirm that this issue has now been resolved.
We apologise for any inconvenience and thank members for your patience whilst we investigated and resolved this issue.
Simone
Update History
Most Recent Update – 10:10 22 April 2020
Morning giffgaffers,
We were made aware of an issue affecting members login to the giffgaff community. If a member navigated to https://community.giffgaff.com/ and selected Log In - the login pop up displayed a blank form (no login available) Members were still be able to login to the community via https://www.giffgaff.com. We can confirm that this issue has now been resolved.
We apologise for any inconvenience and thank members for your patience whilst we investigated and resolved this issue.
Simone
Most Recent Update – 09:19 22 April 2020
Morning giffgaffers,
We have been made aware of an issue affecting members login to the giffgaff community. If a member navigates to https://community.giffgaff.com/ and selects Log In - the login pop up displays a blank form (no login available) Members will still be able to login to the community via https://www.giffgaff.com
To login to the community please pop on over to:
- https://www.giffgaff.com
- Select "My giffgaff" & then Login
- Enter your login information
- Now select Community & then login
You should now be logged into the community.
The team are currently looking into this and we will update you when we know more.
We apologise for any inconvenience and thank members for your patience whilst we investigate and resolve this issue.
Paul
