We hope you're all keeping well. I just wanted to say a massive thank you to all of you who have been contributing here on the giffgaff community over the last month. So much great content has been shared, from ideas on finding our way through the new world through to providing answers to other members' problems - it's been great seeing how strong this community really is when something as big as a global pandemic has interrupted so much. 🌈
Current status of the Payback Calculations is listed below, and I'll provide updates as we tick items off. We're expecting all of the community files required to be ready on Tuesday 5th May, with calculations and audits to take place later this week.
April 2020 Payback Calculation Task List:
Key: ⚫️ = not yet started, ▶️ = in progress, ✅ = all done, ❇️ = automated, 🔴 = delayed
❇️ Community data used for Basic Community Payback downloaded and ready for calculation.
❇️ Labs data used for Enhanced Labs Payback downloaded and calculated.
❇️ Help & Support data used for Enhanced Help Payback download.
✅ Help & Support data calibration and validation.
❇️ Threads data used for Enhanced Content Payback download stage 1.
✅ Threads data filtered for quality.
❇️ Threads data download stage 2 (automated once filtering is complete).
✅ All community files ready for calculation.
All items above this line will be complete on the 5th day of the month or first working day afterwards. Below the line will be after.
✅ Community Payback Calculation.
✅ Community Payback calculations signed off.
✅ Other Payback points sources calculated.
✅ Final points results sent for final audit.
✅ Final points signed off and sent for upload to giffgaff.com.
✅ Final points results processed on giffgaff.com.
✅ Points Statement drafted.
✅ Points Statement sent.
April Points Available on giffgaff.com: Week commencing 11th May.
April Points Statement Send Date: Week commencing 11th May
Possible [Spanners]: (🔧 are active, ✅ have been resolved)