| Service | Status |
|---|
| giffgaff website & community login | ✅Available |
| Voice calls | ✅Available |
| Texts & mobile internet | ✅Available |
Summary
We were informed of an unexpected intermittent issue which may have affected our members making voice calls. On further investigation by our engineers we can confirm that this issue did not have any impact on our services. This issue is now resolved.
Most Recent Update – 14:00 -05 May 2020
Afternoon giffgaffers,
We were informed of an unexpected intermittent issue which may have affected our members making voice calls. On further investigation by our engineers we can now confirm that this issue did not have any impact on our services.
We are really sorry for the inconvenience this may have caused Thank members for their patience whilst we investigated this issue.
Paul
Update History
Most Recent Update – 14:00 -05 May 2020
Afternoon giffgaffers,
We were informed of an unexpected intermittent issue which may have affected our members making voice calls. On further investigation by our engineers we can now confirm that this issue did not have any impact on our services.
We are really sorry for the inconvenience this may have caused & thank members for their patience whilst we investigated this issue.
Paul
13:14 -05 May 2020
Afternoon giffgaffers,
We are experiencing an unexpected intermittent issue with voice calls, which means that some members may have trouble making or receiving calls on their giffgaff phones. The engineers are investigating this at the moment and are working to restore service as soon as they can.
We are really sorry for the inconvenience this could cause you, and we’ll keep this thread updated as the team makes progress towards fixing it.
Will
