| Service | Status |
|---|
| giffgaff website & community login | ✅Available |
| Activations / SIM swaps | ✅Available |
| Amending payment details, recurring goodybag and auto top up settings | ✅Available |
| Adding credit / purchasing goodybags (website & 43430 / all payment methods) | ✅Available |
| Phones - pay outright / loans / return or repair | ✅Available |
| Transferring in & out of giffgaff | ✅Available |
| Requesting & submitting a PAC / STAC code (website, SMS & 43431) | ✅Available |
| Calls, texts & data | ✅Available |
| Viewing the community (read only mode) | ✅Available |
| Recurring/Queued goodybags / auto top up (when already setup) | ✅Available |
| Number transfers and SIM swaps already in progress | ✅Available |
Summary
Sorry for any Inconvenience this may have caused, We had planned on doing some scheduled maintenance between 22:00 on the 14 May 2020 until 07:00 on the 15th May 2020 where we were going to put our website onto our outage server. We have decided to postpone this maintenance till a later date (to be confirmed).
Most Recent Update – 10:15 15 May 2020
Morning giffgaffers,
Sorry for any Inconvenience this may have caused, We had planned on doing some scheduled maintenance between 22:00 on the 14 May 2020 until 07:00 on the 15th May 2020 where we were going to put our website onto our outage server. We have decided to postpone this maintenance till a later date (to be confirmed).
Thank you for your patience and understanding.
Paul
Update History
Most Recent Update – 10:15 15 May 2020
Morning giffgaffers,
Sorry for any Inconvenience this may have caused, We had planned on doing some scheduled maintenance between 22:00 on the 14 May 2020 until 07:00 on the 15th May 2020 where we were going to put our website onto our outage server. We have decided to postpone this maintenance till a later date (to be confirmed).
Thank you for your patience and understanding.
Paul
Update – 16:28 14 May 2020
Hi folks,
Later on tonight from 22:00 14 May 2020 until 07:00 we will be doing some scheduled maintenance on site. During this maintenance we will required to put the website on our outage server. It is estimated that this would be approximately 30 minutes outage time in total between 2200 - 0400
While we on the outage server, the listed services from above will not be available for our members.
We will of course update this thread as more information becomes available. We are really sorry for the inconvenience.
