| Service | Status |
|---|
| 3G Calls & Data | ✅Restored |
| 2G Calls & Data | ✅Available |
| All other services | ✅Available |
Summary
Last night (Friday 15th) some of our members in the Loughborough area were experiencing issues accessing 3G calls and data. This has now been fixed and members in the Loughborough area should be able to connect to 3G as normal.
Most Recent Update – 09:00 16th May 2020
Hi folks,
Last night (Friday the 15th) from around 23:30 some of our members in the Loughborough area were unable to connect to 3G for voice calls or data. 2G was unaffected and members were able to switch their hanset settings to 2G in order to connect. Services were restored in full at 05:37 and members in the Loughborough area should now find they are able to connect to 3G as normal.
Our apologies to any members who were affected by this.
Kara
Update History
Most Recent Update – 09:00 16th May 2020
Hi folks,
Last night (Friday the 15th) from around 23:30 some of our members in the Loughborough area were unable to connect to 3G for voice calls or data. 2G was unaffected and members were able to switch their hanset settings to 2G in order to connect. Services were restored in full at 05:37 and members in the Loughborough area should now find they are able to connect to 3G as normal.
Our apologies to any members who were affected by this.
Kara
