S9 plus pic sending..

mrtedd

Hi I have enough credit, yet pics wont send in text messages.. all settings look correct. Help!

eddiehk6

To send MMS with giffgaff you require ALL of the following:

‘Airtime credit’, as MMS cost 30p each. You can buy additional credit (minimum £10) here
Correct MMS settings
Mobile data turned on and working
Picture limited to 300kb in size

Alternatively, if the recipients also have smartphones, have you considered using the internet and free to use messaging apps (e.g. WhatsApp) to send pictures instead?

As you have a smartphone, MMS is essentially redundant.

Smartphones with messaging apps have all these advantages:

You don’t need to fiddle with any more MMS settings
Only requires the recipient to have the same app installed
Works over Wi-Fi or goodybag mobile data
Send much higher quality pictures not limited to 300kb
FREE: it won’t cost you 30p extra every time just to send a low quality picture…

netfax

mrtedd Hi there. That's right... Multimedia Messaging Service (MMS messages) require credit top-up to send, as they’re not included in goodybag plans. The current price for MMS messages is 30p each. If you have enough 'airtime credit' on your account, you should be able to send an MMS.

You'll also need the correct giffgaff MMS message settings saved on your Samsung Galaxy S9 Smartphone.

Your MMS message must not exceed 300KB in size or it won't send.

Article: Why won't my MMS message send?

If you have credit and settings are correct, please switch your Samsung Galaxy S9 Smartphone OFF and back ON again and try to send your MMS again. Hopefully that'll work for you.

Failing that, please raise an agent case and they'll look into the issue for you.

Please allow agents 24 hours to reply (average response time is around 6 hours). Agents work from 8.00AM until 11.00PM, even at the weekend. Agent replies can be viewed on the Messages Section of your account dashboard.

Thanks.

tazzy19

mrtedd
Sometimes there is an error with the settings on Samsung phones
The line for MMSC reads MMSC: http://mmsc.mms.mediamessaging.co.uk:8002 with an extra mms inserted
It should read MMSC: http://mmsc.mediamessaging.co.uk:8002

You may not to be able to edit the current APN, first try to edit the APN Turn OFF mobile data as you cannot edit an APN in use

If unable to edit create a new APN, call it giffgaff2 perhaps, with the settings below

Connection Name: giffgaff2
APN: giffgaff.com
Proxy: Not set
Port: Not Set
Username: giffgaff
Password: [leave blank]
Server: Not set
MMSC: http://mmsc.mediamessaging.co.uk:8002
MMS proxy: 82.132.141.135
MMS port: 8080
MCC: 234
MNC: 10
Authentication Type:"PAP or CHAP"
APN type: default,*
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: IMSI
MVNO value: 23410x
click save once you have entered these settings

Switch OFF mobile data and select giffgaff2 and set it as default
Restart your phone, switch ON mobile data.

To send an mms message remember to turn OFF wifi before sending

jase371

Hi there don't u need a internet connection to send picture message,I know they do cost airtime credit to send picture message,,not too sure if both parties get charged for it,,if ur stuck Google it or use utube to watch someone show u where to put the correct settings