Hi everyone. I paid a goodybag using card couple of hours ago and on my bank account its saying thats stransaction went through but merchant didnt have money yet. Is there an online payement issue?
Try fully restarting your phone this sometimes helps
Check your order history here https://www.giffgaff.com/profile/payment-details and if it's there try rebooting your phone.
beebeer it doesnt show my last order on it.
rosenzz same thing.
anna1399 so is there nothing to do?
mosqu48 so is there nothing to do?
Contact an agent, and explain the problem, using the form here:
Agents can take up to 24 hours to reply, but are usually a lot quicker. You will find their reply in the Messages from agents section at the bottom of your Dashboard page, see here: