bizne97 I tried to unlock the phone from EE.. They have send me Unlock Code with all instruction but I cant get through the PUK pin screen.. Tried to put the EE one and it did not ask for one. Only when I put giffgaff sim the screen appears and asks for PUK code.. Tried the giffgaff sim in other phone and it works?
Hi bizne97 >>>
Try the below first,
Try it using another internet browser such as Internet Explorer - , Microsoft Edge - Firefox or any other your not using/used, Chrome seems to be a problem, and also clean your internet cache and cookies then try it, theres a link below to help you out if needed with what advice to try >>>
As explained above, >>>
Thing To Try/Clear/Clean:
• Try another browser - Use the Full Site and not the giffgaff App. Try using Internet Explorer
• Try another device - PC or Laptop (ideal)
• Clear Cache.
• Clear browsing history.
Click Here - https://giffgaff.com/support/puk
The PUK code is displayed on the confirmation page
And Then >
Enter the/this PUK code in your phone.
See if that sorts it.
Stay Safe & Kindest Regards...