Close account

dunni47

I use giffgaff for my own Personal use but this particular number was set up for our local village nursery staff to use. Nursery is closing down and I need to close this account how do I do this please?

djbonner07

dunni47 I use giffgaff for my own Personal use but this particular number was set up for our local village nursery staff to use. Nursery is closing down and I need to close this account how do I do this please?

Evening dunni47 >>>

Cancelling your giffgaff Sim/Account:

Just don't use the sim nor top up and keep the sim out of any phone / device and it will deactivate with in 6 months without use.

Rate Setter: If you have a loan with Rate setter via giffgaff purchasing a phone from them, you will have to carry on paying the monthly bill,

if not, you are welcome to leave giffgaff anytime without paying anything afterwards if everything has been removed from your account, credit card details etc.

More Info:

Advisable:

Turn OFF auto top ups: https://giffgaff.com/profile/payment-details#autosettings

Turn OFF recurring goodybags / gigabags: https://giffgaff.com/profile/payment-details#goodybagsettings

REMOVE your credit / debit card details: https://giffgaff.com/profile/payment-details#creditcard

REMOVE YOUR EMAIL: Http://giffgaff.com/profile/details#email

Cancel Your giffgaff Account

https://www.giffgaff.com/help/articles/how-do-i-cancel-my-giffgaff-account

Stay Safe & Kindest Regards...

rosenzz

dunni47

Remove all payment details and addresses then press the SAVE button the account will be deactivated after six months non usage

pds01144

dunni47 If the account happens to have a credit balance, it's non refundable, but you could give it to a charity. https://www.justgiving.com/search?type=onesearch&q=giffgaff

sweetheart62

dunni47

Go to your dashboard and remove all your bank details, cancel automatic topups.
Do not use your SIM for 6 months then e number will be recycled and deactivated

adymarsh

dunni47
Its quite simple in 3 easy steps.
1) Cancel your recurring Goodybag if you have one. Using this link https://www.giffgaff.com/dashboard
2) Take the sim out
3) Don't use the phone at all.
Then after 6 months the number will deactivate and be recycled and given to a new member..

netfax

dunni47 Hi there. Sorry to hear that the nursery is closing down 😢.

If you want to cancel the giffgaff account associated with the nursery SIM, please take a look at giffgaff’s How to cancel my account article for full instructions on what to do and how to turn off any recurring goodybags that you may have active on that account.

If a giffgaff SIM card isn't used for 6 months it will automatically be deactivated from the network.

Right to get your data deleted (optional): As per the General Data Protection Regulation (GDPR), you can request that the data giffgaff hold for you be deleted. Please raise an agent case to request data deletion.

Agent replies can be viewed within the messages section on your account dashboard. Please allow up to 24 hours for an agent to reply to your enquiry.

If there's credit on the nursery SIM/giffgaff account and it won't be used before requesting an account closure, it is possible to donate your credit balance to any charity that accepts SMS text donations, rather than letting the credit go to waste.

Need some inspiration on which charity to donate your credit balance to (if applicable)? No problem… Please take a look at this giffgaff thread created by giffgaff member rhort. The thread contains a list of charities (and associated text numbers) that would be happy to receive your text donation.

Many thanks.

hdavey17

dunni47 Just switch off any recurring goodybags, or auto credit top ups. Remove payments details as an extra precaution.

Once the account has had no activity for 6 months it will automatically close the account.

flaxvert

Remove all payment information from here https://www.giffgaff.com/profile/payment-details

Then you can destroy the SIM.

p33t3r

Go to your dashboard and remove all payment details and turn off recur and top up. The account will die from lack of use in six months

robertmahony

To cancel giffgaff click this link.
https://community.giffgaff.com/t5/Using-giffgaff/How-do-I-cancel-my-giffgaff-account/ta-p/23526819