Most Recent Update – 15:30 - 3rd June 2020
Good afternoon giffgaffers,
Thank you all for bearing with us while we tried our best to short out this issue. The teams involved have been working hard over the last couple of days and I'm glad to say this issue has now been resolved.
Members may get a text to alert them that the transfer is complete. When you get this please restart your phone to allow a new network connection. The transferred number should now be showing for you.
To test for this you can text NUMBER to 43430 to receive some account information or you can view these details via a browser and going here - https://www.giffgaff.com/dashboard
We would like to offer our sincere apologies for all of our lovely members that have been affected by this, your patience has been really appreciated while we tried to sort this out.