giffgaff's new app is rolling out

digit2

thewillthomas there doesn’t appear to be a place to check your payback points as on the old app.

thewillthomas

Hi, digit2
Payback is not currently available in the new app. We will look to add this as an update in the future.
In the meantime you can view your payback balance within your mygiffgaff account.

z201205

Still not received new version of app.

luke198830

thewillthomas will I be able to just use the old app or that stop working soon?

giffer23

Well done. Great look of the new app.
Thank you!

janhsmn

Have to say I don’t like it, it’s a backward step. The old one had everything accessible from the dashboard. This one doesn’t so you have to click through to find things. No ability to check payback. I see you have said that might come later. Why launch with half a job. Such a shame as the old version had everything to hand. ☹️☹️☹️

themzbiker

janhsmn

Blimey give it a chance but some one always as to moan for gods sake 🙄

thewillthomas
Looking forward to the new app I’m on android haven’t seen it as yet in the play store but will update it when i do great news 👍

benjamin567

janhsmn It does seem a bit rushed but the old app was quite buggy...hopefully features will be added quickly!

unftlaty

janhsmn
The new app seems to behave and crash less than the old one

cicatricekodeia

janhsmn I seem to be having the opposite experience to everyone else - the new app is slow & jerky & i just had to argue with it in order to be able to write this! I was happy with the old one - i had fingerprint log in & all the info i wanted came up immediately (current Goodybag, next Goodybag & credit) - the only problem i had was that it was slow loading the Community section. Oh, and the mysterious extra penny credit thingymebob! (which isn’t really a problem if you think about it 😉😜)
But i shall try be patient and give it some time to find its feet 🤘(and I’m allowed to moan & complain and stamp my feet as I’ve just had a horrendous few days in the hospital from hell! Lol 🥺🤪😉😷😁

janhsmn

benjamin567 have to say never had an issue with the old one worked perfectly well and had everything at my fingertips

benjamin567

unftlaty Agreed

janhsmn

unftlaty I must have been lucky as never had any issues with the old app

rix000

I can’t wait to see if the face unlock feature can cope with mandatory face coverings. Not that any giffgaffer has any need to travel by public transport, or to log in to their app any other place that face coverings are mandated.

harrrrrry

rix000 I can’t wait to see if the face unlock feature can cope with mandatory face coverings.

It would stand a chance of working if you design your own unique face mask, and create your face image when wearing the mask. But that would create problems, assuming you don’t wear the mask at home.

jcoxy46

thewillthomas
👍

barishna

thewillthomas I’m waiting and thanks

tremayne1985

thewillthomas oh yes cant wait till I get my update and looking g forward to seeing this new update…

miche22542

Just used the new app and I like it…easy to navigate around all that information..well done giffgaff. 👍🤗💛

clikasarus

thewillthomas
please bring back the payback button !!!

andrewjmanuel

New app! Must check I’ve got the latest version! 😃

Nice one giffgaff!

amejoy

Tapped on the app yesterday to find that it’s the new one, updated automatically. Nice clear menus & easy to navigate. Reading comments here has confirmed there’s no payback info, but I don’t really mind.

david19743

thewillthomas Hi Will, does the App work with older versions of IOS? Cheers! David