Hey there, it's Riikka from giffgaff. Just wanted to let you know that we've read the feedback you sent and the issue has been added to our list of things to solve. Thanks for sharing!
We're getting loads of feedback around the app at the moment, and while we do read and record all of it, we're unfortunately unable to respond or react immediately to every single one. We're working hard to prioritise things correctly and fix things as soon as we can.
Thank you very much for your patience, and keep the feedback coming. It's motivating to know that real people out there are waiting for things to be improved.