SIM CARD

patrykpawlos

It’s supposed to arrive within 3 to 5 days, you might if added on the wrong home address

fay2020

patrykpawlos
hi there
Typically, your giffgaff SIM should arrive within UK 2 business days (or next business day if ordered before 5.00pm)
Europe - 3-5 business days
Rest of the world - 5+ business days
If you have been waiting more than 7 days for the arrival of a SIM then please proceed to contact an agent here
https://support2.giffgaff.com/app/ask/Getting-Started/My-SIM-hasnt-arrived/form/
It is possible the SIM has been lost in transit and will require re-ordering.
Thank you
Fay

clikasarus

patrykpawlos

Welcome to giffgaff and the community

it it can take up to 5-7 days for the sim to arrive depending on Royal Mail

If you need one quicker you can find giffgaff sims in Tesco and Sainsbury’s and most petrol stations (only if you have to go out for a essential things)

Also if you want you can ask a member to hand deliver one for you try here ⬇️

https://community.giffgaff.com/d/33079526-need-a-sim-posting-urgently-first-class-or-hand-delivered-2020

( here again only if the member is going out and would oblige here again totally at the members discretion )

I hope this helps;

persco

dteam Hi. I ordered a SIM card nearly 2 weeks ago and it still hasn’t arrived. Does anyone know if it is usual to take this long?

Hi @dteam Maybe the delay is due to the pandemic. It normally takes about 3-5 working days for sims to arrive if you are in UK. Please doublecheck your address and order a couple more. They are free. You can also order some to a friends address.

Or can contact the agents to resend
https://support2.giffgaff.com/app/ask/Getting-Started/My-SIM-hasnt-arrived/form/
They will respond within 24hrs.
Check for reply from agents using link below
https://giffgaff.com/support/questions

Last option is to check the link below to see if a member will send some out via 1st class post or even hand deliver if a member have one in your area https://community.giffgaff.com/d/33079526-need-a-sim-posting-urgently-first-class-or-hand-delivered-2020

Also if in UK, shops like Sainsbury’s, Tesco’s, Poundland etc stock giffgaff sims for a pound if you need one urgently

richybhoy36

dteam Hi if your in desperate need of a sim you can get them from poundshop , tesco and lots of other shops for £1 or less !