Smarty is going to get better.

inspiron42

WiFi calling has been coming soon to Smarty for more than 6 months.

davidvarley

inspiron42
Last time i looked on there site they said they did not support it but now mentions it properly when you click below on there website were it says 5g.

munglespoon

inspiron42 WiFi calling has been coming soon to Smarty for more than 6 months

People have been asking for wifi calling on giffgaff for more than 10 years.

mcilwraith

davidvarley i dont need 5g and i dont need wifi calling.
is there anything else that might entice me to smarty

bobrobinson

mcilwraith

I like smarties 😆

kilnessi

On another thread someone who moved to Smarty has confirmed that they already have VOLTE, WiFi Calling & 5G services etc and have posted speedtest results of approx 100-168Mbps.

https://community.giffgaff.com/d/33102131-smarty-vs-giffgaff/135

wagstaffes

davidvarley I’ve heard rumours that they are going to have a rewards scheme too. They already offer 10% discount for group plans.

davek89

Do they also have a forum on their website where people can advertise other networks, and say how much better the competition is?
Seems to me that there’s a plethora of posts on here that aren’t really “contributing” to giffgaff.

wagstaffes

davek89 on the contrary, giffgaff welcomes the feedback, as taken from the giffgaff manifesto,
“Come along and find out what our members think of us. Get the warts’n’all account on our website. You’ll find the occasional grumble amongst the glowing tributes. And we’re fine with that. It gives us clear direction on where our members think we have to make improvements.”

davek89

wagstaffes

wagstaffes on the contrary, giffgaff welcomes the feedback

Some times there’s a fine line between honest feedback and advertising the competition. giffgaff are very gracious in the way that they tend to allow posts that, in my view, cross that line. I suspect that many other companies would have a stricter moderation policy.

endorphin

munglespoon People have been asking for wifi calling on giffgaff for more than 10 years.

Strange that would make giffgaff members 4 years ahead of their time.

The first VoWiFi deployment occurred in the USA in 2014.

From here https://www.gsma.com/futurenetworks/ip_services/vowifi/

munglespoon

endorphin Strange that would make giffgaff members 4 years ahead of their time.

This is my mistake. It is only the itemised bills ( https://labs.giffgaff.com/idea/4721 ) and three way calling ( https://labs.giffgaff.com/idea/7557 ) and a call catcher ( https://labs.giffgaff.com/idea/8185 ) that people have been asking for ten years. People might have dreamed of these services for ten years but they have only asked for them for the last five years
https://labs.giffgaff.com/idea/16701334
https://labs.giffgaff.com/idea/16699873
https://labs.giffgaff.com/idea/16706735

wagstaffes

davek89 if you feel that any post is in breach of the guidelines then all you have to do is report it and the educators will investigate. Other than that members are free to post what they like. Information on what customers think about competitors’ offers is really very useful to giffgaff, and that, I’m assuming, is why they allow it. It’s basically free market research.

mrjeeves

davek89

I’ve routinely recommended that people switch to Smarty on H&S if they’re hitting 80 GB on Always On and I’ve never once been “told off”, instead routinely getting set as best answer.

Because we’re not employed by giffgaff, we can say what we like, and giffgaff have learnt that censorship isn’t the right way to go.

During the Q&A with the giffgaff CTO, at the start of this year, he said that VoLTE and VoWiFi were well in the works for giffgaff for either the end of 2020 or start of 2021, around the same time that 5G is expected to be rolled out on giffgaff.

The question is how will Smarty or giffgaff roll out 5G? I assume it will be the same as 4G was rolled out with 5G and 4G goodybags.

You can see that this was done in 2015 on my spreadsheet below:

davek89

wagstaffes I suspect the educators have better things to do. giffgaff have a laissez faire approach to this sort of thing, and I think some people rather take advantage of that by posting things that aren’t really contibuting in a constructive way so much as advertising for the competition. I don’t really buy the “it’s free market research” argument myself, I think the reality is more like they’ve estimated the costs and decided that any benefit to the business wouldn’t be worth it.

pmaine

bobrobinson love smarties

garybo

bobrobinson yes please more useful than smarty

wagstaffes

davek89 I doubt that we’d have 80gb in the £20 goodybag if it wasn’t for Smarty and Superdrug both offering unlimited data for £20, so, I really do think that talking about the competition is constructive.

wagstaffes

mrjeeves apparently 5G is already on soft launch with Smarty, along with WiFi calling, see here,
https://community.giffgaff.com/d/33102131-smarty-vs-giffgaff/135

woodyuk

wagstaffes mrjeeves apparently 5G is already on soft launch with Smarty, along with WiFi calling, see here,

I don’t know about Wifi calling but they’ve definitely launched 5G,one of my friends uses one of their sims in a 5G phone and reports he gets 5G signal whenever he’s in an area where it’s available with Three.