captainmushtaq Anyone have any information about any outage on giffgaff services tonight?
Evening captainmushtaq >>>
Make sure you have credit available,
iPhone Users/Androids / Other Handsets:
(if you have this option) >>>
Go to > Settings > Turn On “Airplane Mode” or “Flight Mode” and then Turn Off after about 30 seconds
Non Airplane Mode Handsets / Devices:
Turn Off your Handset/Device for 30 seconds and then power back On or it might be a best option to Take the battery out for a minute and then place it back in your Handset/Device and power On..
If that never helped or sorted things, check out the below tips / information.
Check for Issues/faults within your area:
Please Note: ( refreshed hourly) - Recent faults might not show yet.
See if theres any faults here ➜ https://www.giffgaff.com/coverage-and-service
If A Mast Is Down In Your Area:
This is no fault of giffgaffs,this would also effect members on the O2 network and anything that’s run with O2 in your area so it’s down to the O2 repair team to fix it and to update there website,the O2 website gets updated every hour so it’s best to keep checking it or you could search the O2 forums within your area search and see if there’s a clearer explanation , or you could ask giffgaff to look in to this for you to see if they can find a fix time for the mast etc.
If there is a phone mast not working / busy,
You can register for repair updates here:
Also, no harm in trying >>>
Try the rest below:
Please Note: This would slow your data down but could find a signal or service this way.
You could always set your “Mobile Data Connection” to 2G - E / Edge and see if that improves your signal or if your using 4G, change it to 3G or 2G as said as it works for many with that situation or switch on your mobile data but disable 3G and use 2G/Edge for various handset/devices/mobile.
● Try A Network / Signal Reset ➜ https://www.giffgaff.com/help/articles/how-to-perform-a-manual-roam
● Also: Take the Sim Card out for a minute or 2 and then place it back in correctly in to the Sim Slot, you could also Hand clean the sim (Very Soft)
If your at a different location than before,
You could also be in a bad area for receiving a good Signal/Service if it is fine at other locations, if all of my info hasn’t solved it.
Stay Safe & Kindest Regards.