Hi, Huawei supposed to be dual-sim phone. However, my phone (which I bought it from giffgaff) its second casing for sim it's blocked.
Yes, giffgaff generally sell only single SIM handsets
konkar23
konkar23 I am afraid giffgaff don't usually sell dual SIM phones
It looks like they don't even sell the phone anymore: https://giffgaff.com/mobile-phones/huawei/huawei-y6-2019/phone-details
I would just send it back: https://www.giffgaff.com/help/articles/return-my-phone-if-i-change-my-mind
konkar23 I am not sure that this phone is a dual sim. The sim tray should have an additional slot for a microSD card. However I have seen some pictures that show the sim tray having space for two sims and a microSD card. It’s possible that models for different markets are different.
konkar23 Hi, Huawei supposed to be dual-sim phone. However, my phone (which I bought it from giffgaff) its second casing for sim it’s blocked.
this phone has more than one version.
Some are single sim and some are dual, giffgaff and O2 sell the single sim version
When you say it is blocked. I take it you mean it is physically stuck shut. If this is a dual sim phone you may have a right to reject it, as it is not fit for purpose. Indeed you may wish to use it for an sd card for extra memory
