Se tracker 2 kids smart watch

christy1511

Hi, I have purchased a SE tracker 2 smart watch for my 9 year old son and have topped up the giffgaff sim, but it is saying invalid sim and not giving me any reception. Does anyone know how to fix this or if the sim will even work? Many thanks

johngould

christy1511
Hi,
Invalid sim usually means your device is locked to another network. Devices must be unlocked, or o2-locked to run on giffgaff.

Try your sim in a phone to make sure it is fully activated and working. New activations sometimes take up to 24hours.

shanw32

christy1511
Hi
It seems like the watch device might be locked to an other network. To use giffgaff you need an unlocked device or locked to O2.
Please allow up to 24 hours for a giffgaff SIM to be up and running after first topping it up with credit.

hej4730

christy1511

Try the sim in a spare o2/unlocked phone to see whats at fault.

pixi_pi

johngould

I have the same issue - when I put the sim in the watch it says invalid sim and the watch isn’t locked to any network it just requires 2g and caller-id capability

christy1511

My phone takes a nano sim but the smart watch is a micro sim and don’t want to push it out and then not be able to get it back in again!

johngould

pixi_pi I have the same issue - when I put the sim in the watch it says invalid sim and the watch isn’t locked to any network it just requires 2g and caller-id capability

giffgaff sims have both those features.
These tracker watches are known to be notoriously difficult to get working, if they work at all 😥

freezing77

pixi_pi the watch isn’t locked to any network it just requires 2g and caller-id capability

giffgaff sims are 2g and caller id compatible.

Make sure the sim is fully activated before putting it in the watch.

up to 50 % of these watches just do not work.
have you downloaded the companion app?
some instructions supplied with these watches show incorrect info with regard to sim placement.
do not beleive the gps info, it is inaccurate and may mislead you
good luck

pixi_pi

freezing77 Thanks for your reply, I think it is definitely the watch as I got the sim working on 2g/3g network only with data roaming in a phone but when putting it back in the watch it still said invalid sim. Returning it for a new 2020 version. If that doesn’t work, I’ll try a 4G watch.

christy1511

I got it working, had to put the sim into my phone and select 2g/3g network only and allow data roaming and it worked in the watch! Was able to push the nano sim back into the micro sim casing!

pixi_pi

christy1511 That’s great, I tried that and it works in the phone but not when I put it back in the watch. Got a newer one coming tomorrow so hopefully, the newer technology will be better,

pixi_pi

shanw32 The watch is definitely not locked. I did chat with the manufacturer. They even recommend giffgaff with it. Checked the coverage map and all good there, in fact, the best coverage out of all networks. Quite certain the watch is at fault, but I’ll see tomorrow when the next one arrives.

chait19

I have the same issue, the watch is not locked as per my the manufacturer, and my personal Vodafone sim works fine with the watch. giffgaff is one of the recommended sims by the manufacturer, but giffgaff sim isn’t recognized, but the same sim works fine on a phone, strange behaviour , unable to nail it down :-(

pixi_pi

chait19 Did you check you 2G in your area? giffgaff uses O2 masts and has super, countrywide coverage and of all sims I found giffgaff to be the best but that said, eventually, I moved to a 4G watch at a much higher cost because the 2G watches all seem to have the same issue if you want the tracking option. I found one that worked brilliantly for calls but didn’t have the tracking option which I particularly wanted so I gave up on 2G.

chait19

pixi_pi
I also have an Older version of the same watch, and the sim works with that. and LBS location shows roughly 100m, so not too far away.
Yes, I need this for mainly for my child’s location too, would you mind letting me know what 4g watch you moved on to, so I can check if it is in my budget ? Thanks a lot.

pixi_pi

chait19 Sure, Elari

chait19

pixi_pi Thank you !