[Resolved] Planned Community Maintenance Thu 23rd July 02:00-07:00

bethany_j

Hi everyone,

We have pushed back the upgrade to the community platform to the early hours of Thursday 23rd July between 02:00am and 06:00am instead. This means that the community will be unavailable between these times and members will not be able to view or interact with the forum until the upgrade is completed. The community will be available as usual between 02:00am and 06:00am on Wednesday 22nd July again.

We will continue to update this thread as and when we get more information, and apologise for any inconvenience this may cause. Thank you for your patience whilst we carry this maintenance out.

Thanks,
Bethany

claire1uk

That’s great news. 🤗🤗

bethany_j

mrjeeves

bethany_j

Aww! Now I can’t do H&S at the airport!

tuneintestaccount

Thanks for letting us all know 🙂 Shouldn’t affect me, however, as I am always asleep between those hours 🙂

michaeltam59

Thank you for the updating and much appreciated.

barishna

scousema fantastic post

bobrobinson

scousema

Awwww thanks Sandy. And @bethany_j
I hope all goes well ( im sure it will ).
Take care Bob 😄

midnightgirl17

Thanks for the update

kevincunno

Hi there scousema thanks for keeping us in the know of this information on the planned maintenance

h_henna

Hey Folks,

We have extended the window for which the upgrade will would have taken place between 02:00am to 06:00am, to now take place 02:00am and 07:00am. This will give the team a little extra time do complete the necessary check but if they finish the upgrade early, we will bring the website back sooner.

I’ll update the initial post to reflect these changes.

Cheers,
Henna =] x

fay2020

h_henna never mind
We can wait 😊❤

jfms

Thanks for letting us know, It will be over by the time I wake up so no problem. 😴

formulaone

Thanks for the info!

Hope all goes well with the upgrade to the community! 🙂

timwilliams25

Thanks for info. Who knows, may be awake and wondering why.

johnrooney80

hopefully goes A. Ok 🙋‍♂️🙄🙏

mrjeeves

Upgrading the forum…

fay2020

mrjeeves waiting………..

harrrrrry

scousema

I suspect this may need to be urgently rolled back, because the upgrade has broken the tag selection. See https://community.giffgaff.com/d/33150598-from-today-all-discussions-is-showing-tags-selected-as-hiding

All Discussions isn’t usable in a forum of this size without a properly working Hiding option.

@ianmorland @alex_w

[EDIT]: This was promptly fixed – see https://community.giffgaff.com/d/33150598-from-today-all-discussions-is-showing-tags-selected-as-hiding/9

mrjeeves

harrrrrry

I think a patch in a few days would be fine, surely?

I don’t want to lose the improved dark mode and the new features!

harrrrrry

mrjeeves I don’t want to lose the improved dark mode and the new features!

What’s more important – a forum that works properly, or those new features?

Most members would be happy to waiting a few days longer for the new features, but having All Discussions broken so seriously is probably going to upset a lot of members.

Members have strongly complained about games diluting General Discussion and the new Games tag has allowed them to be set to Hidden so that they can not see them in All Discussions. I’ve not checked, but presumably the forum is now going to be broken for them too.

conor_jm

Most Recent Update – 09:49 29 Jul 2020

Hi all,
Our tech team have completed the update and everything should now be running smoothly on the community.

Thank you for your patience while we completed this update, we really appreciate it.
Conor