A new golden goodybag

tom_tee

Hi mrjeeves and julie12910, yes the extra 1GB still applies, just like our £10, £12, £15 and £20 goodybags.

julie12910

tom_tee thanks, sounds like a good idea.

scottliddle25126585

tom_tee

Thanks for clearing that up.

Scott.

jaymailsays

tom_tee yes the extra 1GB still applies, just like every other goodybag.

£6, £8, or £25 goodybags do not have access to +1GB Extra!

Sounds like the experimental £10 goodybag is an attempt to reduce churn rates highlighted in the 2019 accounts. Hope it works.

newcrazymember2018

tom_tee @julie12910 wow 10 gigs for £10? Go giffgaff!

scottliddle25126585

Certainly a good offer from the usual 6 + 1 if you’ve been with giffgaff long enough.

I see where the thinking comes in though on the recurring end. At the end of the day. giffgaff is a business. Yes a family business in a sense but still needs to keep the board happy!!!

I think it will certainly appeal to many. And I know I see people always asking for more data on the cheaper GBs. I have not seen the numbers to know if this is a sound business investment to do so. You guys have and thus no changes have been made. It makes sense to me but many others feel cheated. And I understand them. But I also understand business and in this world of excessive data use. The bigger data makes sense.

Keep at it friends.
Best regards,

Scott ✌️🙏✌️

scottliddle25126585

mrjeeves

Good question Mr J.
Let’s hope they can clear this up regarding the + 1 GB etc etc.

Keep at it.
Best regards,
Scott. 🙏✌️🙏

roxy_r

Hi scottliddle25126585 , Tom just replied saying that yes, the 1 GB extra still applies in the same way it does with any other goodybags 🙂

dmrandles1980

roxy_r Great idea cool good bag all well up and running thxs.

z201205

tom_tee so I’ve “wasted” my payback by getting it credited as airtime credit. Lesson learned. I’ll take it as PayPal in future. And then I can spend it how I like

scottliddle25126585

z201205

unfortunate indeed my friend.
Maybe something can be done with the agents regarding this if your PB is large and constant. They should mean to keep you motivated and maybe this can be done but I wouldn’t bet on it.

Best regards,
Scott.

harrrrrry

z201205 Lesson learned. I’ll take it as PayPal in future.

I tried to warn you … https://community.giffgaff.com/d/33133045-choose-your-payback-method-wisely-now

Of course, I didn’t know about the new goodybag coming at the time, but there’s at least one other reason why you shouldn’t have large (or even moderate) sums left as credit and that’s even more important than the inconvenience of not being able to recur a goodybag from credit.

sloz

tom_tee
Wrote.. you can only unlock it if you have a saved card attached to your account
.
.
tom_tee
Is that JUST with a debit card or can you use PayPal?

roxy_r

Hi sloz , you can use Paypal as a payment method for it after activation.

[edited after confirming with the team]

roxy_r

sloz the team has confirmed that as an existing member you can use Paypal as well as a card to unlock the new goodybag.

dtuxcomp

roxy_r Hi Roxy, is there any plan to later extend this to members like myself eventually, I chose not to keep a payment method on my account, or indeed anything online that I can avoid. I’m happy to keep a float of airtime on my account and queue the next bag each time, I’ve been on the £10 bag for ages as it’s a good fit for my usage and have been with giffgaff for over 5 years now, obviously I wouldn’t say no to extra data but I only use voucher top ups 🙁

wedgington

this is either the 3rd or 4th improvement on the £10 goodybag in under 18 months now . Think it was 2gb when I joined about March 2019🤘💙 Sure someone with a better memory than me will remember

sloz

wedgington
Yes indeed, data on all bags have increased, to match market trends and offers from other networks

As you can see from this screenshot from 3 years ago, the £10 goodybag had just 1gb of data

https://web.archive.org/web/20170115165913/https://www.giffgaff.com/sim-only-plans

a1antman

Hi tom_tee

so much for the update and information, mach appreciated. 🙂

Great news for the £10 goodybag users. 🙂

Some questions I have are:

Are ALL goodybags going to be reviewed and some point?
I know the £20 and £25 goodybags were reviewed in February, but it will be good if all of the goodybags were reviewed especially the £6 and £8 ones. 🙂
I agree with

z201205 so how do I get this golden goodybag using existing airtime credit to buy it? Are giffgaff going to allow that when this goodybag is introduced?

THAT IS a shame the golden goodybag is only unlocked by recurring a goodybag. 🙁
That’s me out. 🙁 🙁 🙁

Kind Regards

a1antman 🙂

h_henna

Hey a1antman

This experiment is just the beginning for us to understand whether our members would like something like this and depending on the outcome, it could open up other opportunities for us in the future.

As @tom_tee mentioned, since this is a recurring goodybag, the same criteria would have to apply to this one aswell.

scottliddle25126585

a1antman

sloz

skhan_786

Agreed my friend!!!
Us SR’s have a little bit of credit to get through each year.
But standing orders and direct debits look better on a companies profile and the more they have the better.

Best regards,
Scott. ✌️🙏✌️

sssaaalmn

a1antman £25 goody bag is a mighty good deal

wedgington

sloz cheers buddy 👍 I’ll certainly be having a piece of the new goodybag 📱

a1antman

h_henna

Thanks @h_henna, this just proved something to me that I’m not happy about and I,m not not prepared to discuss it here. ! 🙁 🙁 🙁 🙁 🙁

Kind Regards

a1antman 🙁 🙁

david19743

h_henna Hi, a welcome development! It will be interesting to see what other ideas you have if this is received well by the community; logically I would have thought it will mean more data at all price points? I will certainly take advantage. Well done giffgaff! 🤝🍾

z201205

harrrrrry yep. Lesson learned. There’s no reason to keep payback with giffgaff as airtime credit. I’d have thought giffgaff would have liked us to keep money within the business as it helps with cashflow. But it seems not.

As an aside, I suspect that some people on £12 goodybag will now look at this golden one instead. There are still better deals with other mobile networks too: Plusnet and smarty to name too.

figment_uk

tom_tee

I take it from:

tom_tee All you’ll need to do is change your recurring goodybag to the golden goodybag after we’ve launched.

that members who already recur the £10 goodybag will not be switched automatically to this golden goodybag?

tom_tee

Hi figment_uk, that is correct. But you can easy change across to the new golden goodybag on August 11th.

i_am_sy

tom_tee

This is great, more data is always a win!

I’m all for having higher allowances on recuring goodybags compared to manually buying one.

Unfortunately I have a load of credit to use first, I wish I could set it to recur with the credit to be used first followed by my card when it reaches less than the value of a goodybag though, as for now I’m stuck buying manually each month :/

mrjeeves

i_am_sy

Just donate it all to charity! Or me. Either’s fine.

i_am_sy

mrjeeves

Sorry you’re a lost cause 😛

figment_uk

tom_tee Hi figment_uk, that is correct. But you can easy change across to the new golden goodybag on August 11th.

Thanks for clarifying. Once this is launched I guess we can expect a raft of questions asking “why has he got 9GB and I’ve only got 6GB” together with the “it’s not fair, I’m being discriminated against because I prefer not to recur” brigade.

suppers_ready

z201205 As an aside, I suspect that some people on £12 goodybag will now look at this golden one instead.

I suspect that is part of the experiment. People are always happy to get more for their money, but many more are savvy and happy enough to pay less for what they actually use. The potential to lose revenue is very real with this experiment.

I can understand the incentive to get people to recur, I suspect most customers do anyway, but recurring is easy to switch off too so there’s no guarantee that customers will continue with the golden goodybag. Some people will be better off though, so in that regard it’s a positive step for them.

As I don’t use more than the 500mb on the £6 goodybag I won’t be taking up the offer.