Community platform

chris27106

Hi all.

I wish to give feedback on the accessibility of the community platform here. While I can appreciate the upgrade from the old to the new, accessibility has gone backwards since the first day the platform went live. While I can read posts and perform some actions, a lot of the controls, particularly when posting or replying to an existing thread, have no labels whatsoever. Labels help assistive technology members identify what the control would do if activated. VoiceOver does try its best, but it’s far from perfect and should not be relied upon. I appreciate this is not giffgaff’s problem, however they could work with the platform’s developers to make it more accessible for us members to use. Pity there is no accessibility forum so as to not clutter this one. Anyone would like to make one?

harrrrrry

chris27106 a lot of the controls, particularly when posting or replying to an existing thread, have no labels whatsoever.

I presume you’re referring to buttons like these:

As the screenshot above shows, the buttons do show useful information in desktop mode, but I’m guessing this is not being done correctly to work with assistive technology.

Looking at the code behind it, it seems this is being done with a Title attribute:

https://developer.mozilla.org/en-US/docs/Web/HTML/Element/img seems to imply that this might be better done with an Alt tag but there are other considerations mentioned, so I’ll tag this for @ianmorland for him to have a look at.

chris27106

Hi all.

That’s right. The alt tag attribute should be used instead of the title tag. alt tag tells assistive technology alternative text is available for that particular image, regardless of whether it’s attached to a form control or not. I used to do basic web development in my education days, hence my knowledge. So yes, use the alt tag attribute and not the title attribute please. Thanks and hope this helps.

chris27106

So I believe there were updates to the platform during the early hours of today, between 2:00 and 6:00 to be precise. However I cannot see any noticeable changes. What are these please? Just curious that’s all. Thanks in advance for any responses.

endorphin

chris27106 see here https://community.giffgaff.com/d/33150594-preview-is-here/