Some of you may have noticed that you haven’t moved down tiers since lockdown began despite maybe seeing a few less activations during this time. We made the decision back in March that we would freeze your tiers (you could still move up, just not down) to hopefully minimise the impact you felt from Covid-19.
Unfortunately this month there was an issue with the code and the payments were worked out before the tables could adjust to the frozen tiers. As a result some of you may have noticed you’ve now dropped down a tier for this payment run. We are working to fix this, rerun the commissions and those of you affected will receive the difference in the next payment run.
As always please ask if you have any questions and stay Super 😄 !