Activation

lizziepoo

Hi my partner just got new sim card we done the activation but it says not registered to network, we have put all member details got email with member name etc but nothing

benjamin567

lizziepoo Have you waited 24 hours for the SIM to activate?

aliaghas786

lizziepoo
Hi
Try the SIM in another handset
Is you handset open to all networks?
Check if your phone is O2 locked to work on giffgaff
Check your dashboard if you can see your phone number
If you can’t then it means it’s not activated
Sims can take 24 hours to be activated
Hope this helps

clikasarus

lizziepoo

…Welcome to giffgaff and the community

• New SIM activation’s are completed within 30 minutes, however during periods it can take up to 24 hours for the activation to complete.

Complete Activation Guide ⬇️

http://community.giffgaff.com/t5/Getting-started/How-long-does-my-SIM-take-to-be-activated/ta-p/3488627

Emails tend to get sent out early , In the mean time you can reboot your phone by turning it off and on, hopefully it should work

• You can check if your SIM has been activated by logging in here ⬇️

https://www.giffgaff.com/dashboard

•You will notice the completion of the SIM when you see any active allowances e.g goodybag/ airtime credit along with your New Number

I hope this helps;

kerrieanne

lizziepoo If when you put a giffgaff SIM card in your phone and get an error message and no coverage sign, it’s likely that your phone is locked to your previous network.
There are many different ways to unlock your phone, go to giffgaff’s Unlockapedia to find out which one works best for you.
http://giffgaff.com/unlock
If your handset is locked to O2 it will work fine with giffgaff

lizziepoo

Thankyou all only just activated so will just wait being weekend could take 24hours he’ll just have to wait lol thanks again

padiho

lizziepoo is his phone either locked to O2 or completely unlocked. A giffgaff sim will not work if not as the above