New member trouble connecting

briannobby1

Is it normal to have to wait for your network connection to activate in order to make calls, text and get data?
I have put my new SIM in my phone about 7 hours ago and I have no network connection. When I call I get a msg that I am ‘not connected, try again later’. I activated my SIM yesterday with my activation code and provided my for my old number transfer. This transfer is due to take place on the 3rd of August. I have a valid GoodyBag for £10, recurring.

various_mm

briannobby1 Is it normal to have to wait for your network connection to activate in order to make calls, text and get data?
I have put my new SIM in my phone about 7 hours ago and I have no network connection. When I call I get a msg that I am ‘not connected, try again later’. I activated my SIM yesterday with my activation code and provided my for my old number transfer. This transfer is due to take place on the 3rd of August. I have a valid GoodyBag for £10, recurring

yes its normal. it can take anything up to 24 hours for the sim to activate

whewe29

briannobby1 Hiya, it is quite normal as it can take up to 24 hours but once your phones sim has activated then it only takes a few mins

macca28

briannobby1 Hi
check your area status here for service problems: https://www.giffgaff.com/coverage-and-service
if the signal is ok then see here (manual roam): to update and refresh your settings: https://community.giffgaff.com/t5/Using-giffgaff/Force-the-change-of-SMS-settings/ta-p/4871794
see here for your internet settings https://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/3489121

k1300gt

briannobby1 Activation of the sim usually happens quite quickly but can take 3 to 4 hours and in extreme cases 24 hours. To help the process turn your phone off and then on every so often.

deana1957

briannobby1 it helps if you turn your phone off then on but i was told it won’t transfer over the weekend

briannobby1

Thanks for the quick response! I activated the SIM yesterday at 4PM but could not get it into my phone till today at 11AM. Will wait a bit longer.

sloz

briannobby1
Hi. Which phone do you have?
Which other network sims have you used in the phone?

Is it showing signal bars and a connection symbol
(3G, 4G, H, E, gprs)

From your phone keypad dial
Star 100 star 7 hash
and press call
Do the same with *100#

What word or words do you see on the phone screen?