Phone trouble hhheeeeelllllppppppp!!!

wakeupneo12

Hey all’firstly giffgaff are best provider out there. In happy with service!/ I have been with giffgaff for couple yrs.i hav purchased the samsungA20.i was happy with fone lay out.the thing thats disappointing is speaker&or(mics defective) I purchase the most expensive goodybag every month,payed for new fone upfront.with receiving damaged fone&taking my loyalty to giffgaff into account I wonder would they do me a discount to upgrade to different phone. Any ideas????

various_mm

wakeupneo12 Hey all’firstly giffgaff are best provider out there. In happy with service!/ I have been with giffgaff for couple yrs.i hav purchased the samsungA20.i was happy with fone lay out.the thing thats disappointing is speaker&or(mics defective) I purchase the most expensive goodybag every month,payed for new fone upfront.with receiving damaged fone&taking my loyalty to giffgaff into account I wonder would they do me a discount to upgrade to different phone. Any ideas????

hi there

this is not likely to happen as giffgaff area low cost already so cant afford to give discounts

why not search on the internet to see if you can get the phone cheaper elsewhere

figment_uk

wakeupneo12

If the phone was faulty or damaged when you received it, you should have immediately returned it to wherever you bought it for replacement or refund - you can do this within 30 days of purchase.

If it develops a fault after that (or you fail to exercise your right to a refund/replacement as mentioned above) you only option is to claim for a repair under warranty.

giffgaff do not offer discounts for individual members, and do not offer upgrades.

charlixsparkles

giffgaff doesn’t provide contract phones, sorry