I tried calling a restaurant with an 0845 number and the message said I couldn’t without a Goodybag or credit. I have both, but it still wouldn’t let me call. My partner has both too, and she was able to call and got through without a problem. What’s going on?
clivechafer You are correct in saying that they aren’t included in your goodybag.
Can you confirm that you have enough credit by dialling *100#?
*100#
clivechafer
The message should have said you did not have enough credit to make the call. Calls to numbers starting 084 cost up to 32p per minute from credit.
clivechafer tried calling a restaurant with an 0845 number and the message said I couldn’t without a Goodybag or credit. I have both, but it still wouldn’t let me call. My partner has both too, and she was able to call and got through without a problem. What’s going on?
As you need credit for a 0845 number (which you did have) if you try restating your phone and trying again it should usually go through, may have just been a signal problem, hope this helps
I have plenty of credit and it’s on automatic top-up
clivechafer Hi, are you currently in the UK or abroad?
So you have available credit (dial *100# to check) Do you also have a live goodybag? Call 43430 and press option 2 to check
What’s the full number you’re trying to call?
I just checked, and on Tuesday I got a message from giffgaff saying Just so you know your account has had an auto top-up of £10. Your new balance is £0.00. Magic. The only magic is is how that £10 has disappeared! It’s been taken from my credit card but my balance is 0. WTF???
