The new answerphone guy

mbovill

Just rang a mate who’s on giffgaff and got the answerphone. The new automatic message guy is pretty annoying. So overly cheerful. Like someone’s forcing him to sound more happy.
But maybe it’s just because it’s 8 in the morning.
just wondered if anyone thought the same.

alecalexandrou

mbovill

This is the second time the voicemail message has been changed.
The last change did not go down too well either.
Why this guy has to almost shout and pause and things I do not know.
Maybe paying a normal human being for the recording, might have a better effect.
Perhaps even one of the giffgaff customers could do it.

I am sure it will go back to the old one very soon after they get a lot of complaints.

davidevans0000

mbovill has he got a northeast accent

mijthebarber

mbovill record your own message

amethyst

mbovill I came on here to say the very same! Really disappointing they felt the need to get rid of our geordie and go all South East England on us. (I’m from the South East btw) It annoys me the lack of diversity in accents in general.

stacydan2468

mbovill yep too happy

caro120

mbovill

not yet heard it but does sound annoying!

if it aint broke don’t fix it maybe…

quite a few adverts i can’t stand, they get a good bit of music and it plays over and over, you get sick of it in the end lol!

ray2

mbovill They couldn’t get the same person back to do the voice over as it’s been more than 10 years since it was done.

https://community.giffgaff.com/d/33151300-voicemail-and-its-menus-will-be-changing-wednesday-5th-august-2020/42

timro66

mbovill I think the new answer phone guy sounds OK, less northern, at least you can understand him.

traelkom

mbovill agreed
trying too hard!!

richybhoy36

mbovill I think he sounds quite cheerful but that’s only my humble opinion .

dolly247

mbovill I simply don’t have mine diverted to ➿ voicemail. Simples. x

davidvarley

mbovill
They should have probably just kept old answer phone guy just given more options maybe.

smittyj

The guy sounds like he has had way too many espressos. I had to turn down the volume to cease the assault on my ears. Can we start a campaign to have the old guy back - or at the very least to have a choice? Maybe they could introduce a “calm and quiet” mode to counter “Manic Mike”?.

dory85

Yes defo way too happy lol

hope4

I really liked the previous guy, why on earth have they changed him.??????

netfax

hope4 Me too. The words ’If it ain’t broke, don’t try to fix it’ come to mind.

amethyst

davidevans0000 No, and that’s what annoys me. Why do companies feel the need to homogenise and patronize? It’s so tedious and insulting.

eleni51

I liked the previous voicemail gentleman too. 😭😭😭😭

smittyj

mijthebarber It’s not just the pre recorded greeting (I use my own recording) but the menu options and also message detail retrieval. I use my phone for work so have to regularly use the various voicemail options and this new announcer is incredibly annoying.

smittyj

Try pressing 8 to listen to the message details - it reminds me of the Fonejacker telephone automated response sketch . 😆

caro120

amethyst

ah i know the one you mean now, gives balance etc… yep cheery!

tho i do struggle with some accents on telly, you miss the odd word and the sentence could mean anything!

silajala

Just had first voicemail for a while… no offence to the new guy doing the voice, but can we have the Geordie back please?!

kathleen414

silajala
Hiya they couldn’t get the same one
https://community.giffgaff.com/d/33151300-voicemail-and-its-menus-will-be-changing-wednesday-5th-august-2020/44

allan1954

silajala geordie Jim from Newcastle upon Tyne.

mxrider66

silajala that sucks

yvonnearmstrong

silajala

Awwww coming from Newcastle
That’s a shame 🙁 🙁 🙁

Yvonne 💟

bobrobinson

silajala

Or our gaffer Baz bluemoonbaz as he does the advert on tv and radio.
He has a great voice.
Bob 😄

davidevans0000

silajala i want the geordie guy back.

garybo

kathleen414 sounds good to me

tonicurtis1967

Turned mine off years ago so i dunno

wedgington

I think they’ve tried to replace “Geordie Bloke” more than once only for him to return “ta ra” ☺️

jaymailsays

caro120 not yet heard it but does sound annoying!

t.will wrote: <snip>

“If you want a preview of the new one, give 43430 a call - we got the same guy we got for that one, so he’s still as warm and friendly”
https://community.giffgaff.com/d/33151300-voicemail-and-its-menus-will-be-changing-wednesday-5th-august-2020/43

techiebloke

Just called mine, agreed.

Why did they get rid of the other bloke? this guy sounds like he’s been at the energy drinks and is a wannabe Murray Walker.

I’d definitely be in favour if they got the real Murray Walker to record the prompts.

Any chance of feeding this back to Management @t_will ?