The reason for doing this is to give feedback on the new voicemail changes, if I am honest on the whole they are good, but I am struggling to know why you had to make the changes??
I will start with the things I DON’T LIKE about the changes
I don’t like the new voice you have used on the new voicemail system, as he is a bit too loud for me. 🙁
Is there any way you could change the voice and I am not sure you have seen the comments?
I am confused about the menu changes on voicemail menu and I tried to read the post about the new voicemail changes, but I cannot as it is too small for me to read no matter how much I magnify it as I have eyesight issues. 🙁
Now for the things I DO LIKE
I do like the fact the the mobile number is announced when a voicemail is left without having to go and get message details by pressing 8.
I also like the fact that we are asked to confirm if we really want to delete the message.
I also like the fact that now I won’t need to set a new pin after 60 days. big plus. 🙂
SUGGESTIONS AND TWEAKS
Please my I suggest a few things and tweaks ?
Please could you kindly consider adding the option for us to call people who leave voicemail directly from the voicemail menu?
For example if you would like to return the call (call the person who left you a voicemail) please press 9
However I have been informed that we can call the number back directly from voicemail 🙂
Why fix something if it is not broken?
Did you have to choose the same voice for voicemail that is used for the top-up line?
Will you consider using a different more calmer friendlier voice for the voicemail system??
I look forward to reading your replies and your feedback with regards to the above. 🙂
Thank you in advance everyone, take care and keep safe. 🙂