Ah… I’ve just started a thread about this too as I couldn’t find this one initially.
Yes. The new voice is horribly grating, shouty, loud and in-yer-face over-optimistic. It puts my teeth on edge every time I have to access my voicemail… and to add insult to injury he won’t shut up…. asking me if I’m sure I want to delete the message…. of course I’m bl**** sure! I’ve been sure about it for the last decade why not now?
Please change it… or give us an option for another, more neutral, relaxing voice. I’t hard to say if this change will lead me to leave giffgaff but it’s certainly causing me to access my voicemail less.