| Service | Status |
|---|
| Voice and text services | ✅ Available in Leeds, Doncaster and York |
| Data services | ✅ Available in Leeds, Doncaster and York |
| Emergency calls | ✅ Available |
| All other giffgaff services | ✅ Available |
Summary
We have been experiencing an issue with voice, text and data services in the Leeds, Doncaster and York area. Our engineers have now fixed & resolved this issue.
Most Recent Update – 13:17 18th August 2020
Hi everyone,
We’ve been experiencing an issue that has been affecting our members 2G, 3G and 4G network services in the Leeds, Doncaster and York areas. We are really glad to tell you that this has now been resolved.
If this is still affecting you, try restarting you phone and checking for the latest live service updates in your area by popping in your postcode over here - https://www.giffgaff.com/coverage-and-service#network
We would like to apologise to all of our members that this has affected and we really appreciate your patience while we investigated this.
Thanks,
Conor
Update History
Most Recent Update – 14:40 18th August 2020
Hi everyone,
We’ve been experiencing an issue that has been affecting our members 2G, 3G and 4G network services in the Leeds, Doncaster and York areas. We are really glad to tell you that this has now been resolved.
If this is still affecting you, try restarting you phone and checking for the latest live service updates in your area by popping in your postcode over here - https://www.giffgaff.com/coverage-and-service#network
We would like to apologise to all of our members that this has affected and we really appreciate your patience while we investigated this.
Thanks,
Conor
Most Recent Update – 13:17 18th August 2020
Good afternoon everyone,
We’ve been made aware of an issue impacting our 2G, 3G and 4G networks in Leeds, Doncaster and York, which means your calls, texts and mobile data may not work in these areas at the moment.
Our technical team is investigating this, and we will keep you updated as we get more information. In the meantime, you can still dial 999 if needed, as your phone will connect to the strongest available signal, even if it’s not giffgaff’s.
If you’re experiencing any service issues in other locations, please head over to our Help and Support forum where our marvellous members can offer you some advice.
We apologise for any inconvenience this may be causing, and thank you for your patience whilst we investigate.
Cheers,
Bethany
