| Service | Status |
|---|
| Purchasing a £10 goodybg | ✅Available |
| Purchasing any other goodybag online | ✅Available |
| Purchasing any other goodybag on the giffgaff app | ✅Available |
| All other services | ✅Available |
Summary
We’ve been experiencing an unexpected issue with purchasing a goodybag online and on the giffgaff app. I am pleased to let you know this issue has now been resolved.
Most recent update - 17:17 Thu 25th August 2020
Hello everyone
We’ve been experiencing an unexpected issue with purchasing a goodybag online and on the giffgaff app. I am pleased to let you know this issue has now been resolved.
If you’re having any trouble with adding a goodybag, please pop over to our Help and Support forum where our wonderful members will be able to point you in the right direction.
We are sorry for the inconvenience this caused, and we thank you for your patience while this was investigated.
Cheers,
Conor
Update History
Most recent update - 17:17 Thu 25th August 2020
Hello everyone
We’ve been experiencing an unexpected issue with purchasing a goodybag online and on the giffgaff app. I am pleased to let you know this issue has now been resolved.
If you’re having any trouble with adding a goodybag, please pop over to our Help and Support forum where our wonderful members will be able to point you in the right direction.
We are sorry for the inconvenience this caused, and we thank you for your patience while this was investigated.
Cheers,
Conor
Update – 16:46 & 25th August 2020
Afternoon everyone,
We are experiencing an unexpected issue affecting members trying to purchase goodybags on the giffgaff app and online, This is impacting all goodybags apart from the £10 goodybag. Our technical team are investigating this issue as a priority.
We will of course update this thread as more information becomes available. We are really sorry for the inconvenience.
Conor
