Hi all,
Some of you may have noticed (ok, have noticed) that the July Points Statement was sent out very late, and only arrived last week. For those who haven’t seen the thread where I explained what happened, it was a simple case of an automated process having been switched off for May and June’s statements (due to payouts and rollover) and then not being turned back on again, but being assumed to be on. We’ve now turned it back on, so the August statements will go out correctly once the points are available for the statements.
Current status of the Payback Calculations is listed below, and I’ll provide updates as we tick items off. We’re expecting all of the community files required to be ready on Monday 7th September, with calculations and audits to take place later that week.
August 2020 Payback Calculation Task List:
Key: ⚫️ = not yet started, ▶️ = in progress, ✅ = all done, ❇️ = automated, 🔴 = delayed
❇️ Community data used for Basic Community Payback downloaded and ready for calculation.
❇️ Labs data used for Enhanced Labs Payback downloaded and calculated.
❇️ Help & Support data used for Enhanced Help Payback download.
✅ Help & Support data calibration and validation.
❇️ Threads data used for Enhanced Content Payback download stage 1.
✅ Threads data filtered for quality.
❇️ Threads data download stage 2 (automated once filtering is complete).
✅ All community files ready for calculation.
All items above this line will be complete on the 5th day of the month or first working day afterwards. Below the line will be after.
✅ Community Payback Calculation.
✅ Community Payback calculations signed off.
✅ Other Payback points sources calculated.
✅ Final points results sent for final audit.
✅ Final points signed off.
✅ Points sent for upload to giffgaff.com.
✅ Final points results processed on giffgaff.com.
✅ Points Statement drafted.
❇️ Points Statement sending (automated once all other steps complete).
August Points Available on giffgaff.com: Week commencing 14th September
August Points Statement Send Date: Week commencing 14th September
Possible [Spanners]: (🔧 are active, ✅ have been resolved)
