What the bloody hell have giffgaff done with their voice. Accessed voicemail today to be greeted not by the friendly northern accent but instead some overexcited reject from a shouty, JML advert who can’t string a sentence together without pausing between words (I know it’s because it’s automated). I was so irritated that my first thought was I need to change my provider. Gone is the friendly voice that made me think we are all in giffgaff together, in is a very poor automated voice shouting at me, that makes me feel like just another customer of just another mobile phone company but one with the worst voice I have ever heard. Please explain!