| Service | Status |
|---|
| Number transfer requests | ✅ Available |
| Activating a SIM | ✅ Available |
| Texts, calls and data | ✅ Available |
| All other giffgaff services | ✅ Available |
Summary
We’ve been carrying out some planned maintenance which has been affecting number transfers meaning members may have been unable to submit a number transfer request between 17 Sep 22:30 and 18 Sep 01:00. We are really glad to tell you that this has now been resolved and the ability to submit number transfer requests has now been restored.
Most Recent Update – 09:50 18 September 2020
Hi everyone,
We’ve been carrying out some planned maintenance which has been affecting number transfers meaning members may have been unable to submit a number transfer request between 17 Sep 22:30 and 18 Sep 01:00. We are really glad to tell you that this has now been resolved and the ability to submit number transfer requests has now been restored.
If this is still affecting you, please raise a Help request in our Help & Support forum and our wonderful super helpers will be able to have a look at the issue you are having.
We would like to apologize to all of our members that this has impacted and we really appreciate your patience while this was being resolved.
Conor
Update History
Most Recent Update – 09:50 18 September 2020
Hi everyone,
We’ve been carrying out some planned maintenance which has been affecting number transfers meaning members may have been unable to submit a number transfer request between 17 Sep 22:30 and 18 Sep 01:00. We are really glad to tell you that this has now been resolved and the ability to submit number transfer requests has now been restored.
If this is still affecting you, please raise a Help request in our Help & Support forum and our wonderful super helpers will be able to have a look at the issue you are having.
We would like to apologize to all of our members that this has impacted and we really appreciate your patience while this was being resolved.
Conor
Update – 15:55 17th September 2020
Afternoon folks,
We will be carrying out some planned maintenance tonight between 22:30 and 01:00 that will affect the ability to submit a number transfer request. If you try to submit a number transfer request during this time, you may see an error message meaning your request hasn’t been accepted.
If this impacts you, all you need to do is try again once the maintenance is completed, and everything should go ahead as normal. We are hoping the maintenance will be completed by 01:00 on 18 September.
We apologise for any inconvenience this may cause, and will continue to update this thread as we have more information. Thank you for your patience whilst we get this completed.
Cheers,
Bethany
