Hope you’re all doing well.
One more week of exciting improvements that the Member team wants to share with you. This follows up our previous post here.
We’re continuing our work on the giffgaff dashboard - https://www.giffgaff.com/dashboard - and changed a few more bits to improve our members’ experience. Here is a couple of them:
- We’ve listened to your feedback and brought back the member name to make it easier for those who have multiple accounts to identify which account you’re looking at.
- Outlined the “My goodybags” and “My credit” widgets so it’s cleaner and easier to read.
- Restyled the “Recent usage” section to be more in line with our branding.
This is our second big update of many to go. We have designed a little roadmap that will help us gradually make these changes and monitor their impact too.
When are the next updates coming?
Our aim is to deliver a little improvement every Monday. Sometimes these will be big changes that will be pretty noticeable and at other times this could be a tiny improvement on an existing feature - I’m sure you folks will be able to spot these right away.
We’d also love to hear if you have any feedback, suggestions, or ideas on what else we could improve. Let us know, and we’ll add it to our backlog.
Huge thanks to all the team for their hard work and you lovely lot for your continuous support 😍 @pierabretton, @niftykiwi, Alex, James, Magnus, Mark, Praveen, and Richard