jackcollins5734 Hi there. Want to convert your credit balance into a goodybag plan? No problem… Assuming that you’ve got enough credit to pay for your chosen goodybag, the ‘ ’ option will appear within the ‘How would you like to pay?’ options, as per the illustration below:
Simply select the option and click the button to confirm your purchase.
If you’re using giffgaff’s mobile app, simply change your payment method to “credit balance”, assuming it’s not already selected.
You can also buy a goodybag with your credit balance on your phone without any internet access, by using the giffgaff 43430 top-up service. This is an interactive service where you can buy goodybags over the phone using your credit balance. Simply dial 43430 and select Option 2, then follow the verbal prompts to buy your goodybag with your credit balance.
- You’ll need to have the full cost of the goodybag in your balance. You can’t part pay with credit.
- If you have a recurring goodybag set-up, you’ll need to switch this feature OFF in your payment settings before the system will allow you to buy a goodybag plan using your credit balance.
Please take a look at giffgaff’s ‘Buy a Goodybag with Credit’ article for more information about buying a goodybag with your credit balance.