| Service | Status |
|---|
| Accessing your account info | ✅ Restored |
| giffgaff website | ✅ Available |
| giffgaff community | ✅ Available |
| Texts, calls and data | ✅ Available |
| All other giffgaff services | ✅ Available |
Summary
We were carrying out some maintenance on the app this morning between 7am and 7.30am. During this time, you will still have been able to log in to your account via the app, but might not have been able to access any of your account information. We are really glad to let you know that our tech team have now completed this maintenance successfully, and full use of the app should now be restored.
Most Recent Update – 09:05 02 October 2020
Good morning folks,
We were carrying out some maintenance on the app this morning between 7am and 7.30am. During this time, you will still have been able to log in to your account via the app, but might not have been able to access any of your account information. We are really glad to let you know that our tech team have now completed this maintenance successfully, and full use of the app should now be restored.
If you continue having any issues with the app please log in to community.giffgaff.com and raise a Help & Support query where our lovely super helpers will help out as soon as possible.
Thank you for your patience whilst we complete this maintenance, and we apologise for any inconvenience it may have caused.
Cheers,
Conor
Most Recent Update – 09:05 02 October 2020
Good morning folks,
We were carrying out some maintenance on the app this morning between 7am and 7.30am. During this time, you will still have been able to log in to your account via the app, but might not have been able to access any of your account information. We are really glad to let you know that our tech team have now completed this maintenance successfully, and full use of the app should now be restored.
If you continue having any issues with the app please log in to community.giffgaff.com and raise a Help & Support query where our lovely super helpers will help out as soon as possible.
Thank you for your patience whilst we complete this maintenance, and we apologise for any inconvenience it may have caused.
Cheers,
Conor
Update – 16:44 01 October 2020
Good afternoon folks,
We will be carrying out some maintenance on the app tomorrow morning between 7am and 7.30am. During this time, you will still be able to log in to your account via the app, but might not be able to access any of your account info. The giffgaff website will still be working and accessible as normal, so if this maintenance impacts you, you can use giffgaff.com to manage your account instead whilst we complete the work on the app.
Thank you for your patience whilst we complete this maintenance, and we apologise for any inconvenience it may cause you. We’ll update this thread as we have more information.
Cheers,
Bethany
