Least replied

alantechner

Sorry if this is in the wrong section

Going through the options for seeing / replying to threads you have options for

Recently replied
Most replied
Newest discussion
Oldest discussion
Most viewed
Least viewed

I would like to put forward for an option to be added for

Least replied
so we can see where the help is needed but not been done much (yes I know i can go to newest discussion but i think this would be a good option too).

_kara_ can you put this thread in the correct place please?

rickvigorous

alantechner will just filter the spam threads to top, no?
Sometime there are a lot of replies and no answers, so number of replies doesn’t tell you that much imho.
But more filters always good!👍

jaymailsays

alantechner Least replied
so we can see where the help is needed

Not sure how that would help.

Member in Help asks what is the service number for redeeming a voucher for airtime credit?
The only reply gives the number 43430 from your handset free, select option 1 and enter the 16 digit voucher number, via your keypad.

No other member replies because the correct answer has been supplied in the first reply. The thread will show as least replied to but probably not the least viewed.

prescilla_g

alantechner Hi Alan 🙂

Thanks so much for the great suggestion. I’ve now popped this over to our community platform sub-forum for you.

Prescilla

alantechner

rickvigorous Of course there is a chance that could happen but you would pick the order to see threads.

Any thread could throw up the potential of spam being present

alantechner

jaymailsays

Of course this is a possibility but in virtually any given scenario some one could through up a negative or a positive not all posts are answered by the 1st response and some miss off info. No harm in having this as an “option”