We have received some reports from members letting us know that they’ve received messages letting them know that their free giffgaff to giffgaff allowance will be ending sooner than they expected. We are aware of this issue and hope to have this resolved on Monday. In the meantime we would like to assure members that their allowances will not be ending early. Any members who have received a message with a date they believe is incorrect can double check their allowance by dialling
*100*1# and pressing the dial button, which will show the correct expiration date.
We apologise to any members inconvenienced by this and thank you for bearing with us as we work to resolve this.