Great help from an agent

g0ufi

I just wanted to say a big thank you to Jackie for assisting me with a problem with my debit card renewal.
I kept getting error messages from my bank who seemed not to allow the card to be used, even after about 4-5 calls to them, everything seemed to be ok.
In the end after following the instructions from Jackie, we got it sorted and I just wanted to to thank the agent team in general for all their help and understanding to an old man!!!
What a great team we have both with the agents and the other members of this great company.

natty88

g0ufi glad your sorted out. Enjoy your Day stay safe welcome to giffgaff

muddycalhoun

g0ufi this is something we don’t see enough of, in my experience agents have been a great help. Usually you only get the grievances posted.
So “nice one” not in the patronising voice used by the phone line but a genuine comment.

clikasarus

g0ufi

Welcome to giffgaff and the community

that’s great to read our agents don’t get the credit that they deserve

this is lovely to read well done Jackie the agent

pete131347

g0ufi
i had the same experience with an agent and the community really helped me when i needed them 😊👍

csf977

g0ufi
Thanks for sharing your experience with us 👏👌 well done giffgaff agent 👏👏👏👏

tinawilliams0410

g0ufi
That’s wonderful to hear that agent Jackie helped you sort out your problem so a big thumbs up 👍to agent Jackie and the giffgaff team and giffgaff members for being so helpful ♥️👍👍👍

jt_21

g0ufi that’s great to hear that Agent Jackie was able to help with your problem, the Agents really do work tirelessly in the background and it’s nice of you to take the time to post here with your feedback 🙂

bobrobinson

g0ufi

Awww thats great that your all sorted now.
Our agents and edds are amazing and bend over backwards to help there members.
And thanks very much for coming on here to tell us how happy you are with the service you received.
All the best Bob 😄

fay2020

g0ufi good to hear 👍

mcilwraith

g0ufi nice post its good to hear positive feedback

rbanks

g0ufi Glad the agents sorted it out for you. They certainly are good

rashad198

g0ufi glad you got it sorted. Well done to the giffgaff agent Jackie for the help she provided. Well done to all giffgaff agents for the help they offer

sha_shah1

g0ufi
Glad to see that you are happy with giffgaff and everything is sorted for you.
Agent jackie

stacydan2468

g0ufi that’s great to hear glad you got it sorted and had a good experience

mfish

g0ufi It’s good to know the agent are doing a great job

fredpostman

g0ufi kudos to Jackie for her help and to you for posting such positive feedback….😀

yvonnearmstrong

g0ufi

Thank you for a lovely positive post 💌and its lovely that the agents do get positive feedback 👏 thanks to Jackie who helped you with your problem as it does cause stress and we could all do without that right now 🙁
Take care and stay safe
Yvonne 💟

tomczu

g0ufi Fantastic feedback 👍️

smiffyds

g0ufi glad you’re all sorted,the agents are first class

brulaw

g0ufi

Thank you for the the feedback ,
It’s good to hear that you were looked after by the agent ( Jackie ) , they do a great job ,
and it’s good to know that your a

chaaaan

g0ufi Thanks for sharing your feedback.

zealousbeloved123

g0ufi glad to see another happy cutomer🥳

hanag12

g0ufi well done to the agents they do a great job

ta_zara

Hello g0ufi thanks for your positive feedback .

bacc

Thanks for the agent feedback g0ufi it’s good to see

miche22542

g0ufi what a lovely post…glad you got sorted out…stay safe. 👍🤗🌈

eluminea

g0ufi That is a lovely feedback 💕

tito6

g0ufi
That’s great news another happy member here .
well done giffgaff.

dennisbowen

g0ufi Good morning
Thank you for a lovely positive post

bluemoonbaz

g0ufi
That’s great feedback 😀 thanks for sharing it with us

ukrun

g0ufi Well done giffgaff agent 👏

shahz87600

g0ufi
Great post

joshpt

g0ufi Well done giffgaff agent 👏

the_travellor1

g0ufi

top exceptional agents

round of applause members

engtes

g0ufi Great feedback 👌

oliviazali

g0ufi Lovely post there.Thank you a lot

mrtoro

g0ufi That’s a great feedback 👍️ 😊

jjdc2504

g0ufi I dont think I’ve ever had to contact the agents, but I beleive they are really helpful.

chinsndips

g0ufi giffgaff agents are wonderful. They do a great work! 👍️

smth2

g0ufi Well done giffgaff agent 👏👏

haleemanoor

g0ufi thnks for sharing your experience with us and enjoy more 🎉

gordonellis1

g0ufi Well done giffgaff agent!!

dphin

g0ufi That’s wonderful to hear that agent Jackie helped you

kupur

g0ufi This is lovely to read well done Jackie the agent

clara4

g0ufi Glad to see that you are happy with giffgaff
Really appriciated

merew

g0ufi Nice post it’s good to hear positive feedback

benfman

g0ufi Thanks for sharing your experience with us 👏

bvbc

g0ufi Thanks for feedback, It’s good to know the agent are doing a great job

micky6599

g0ufi Kudos for agent Jackie

rjs75

g0ufi nice one Jackie 👏🏻😀

tangai

g0ufi Thumbs up to agent Jackie and the giffgaff team and giffgaff members.

elli87

g0ufi Thank you for a lovely positive post. Well done to giffgaff agents.

g0ufi

I have been with giffgaff for about 7 years i think, and this was the first time i needed to contact an agent, so pleased i did!!

the_bookie

Ah thats lovely of Jackie sorting
out your direct debit @g0ufi

We are so fortunate here having
lovely agents staff & members .

Who love to see everybody here
in the giffgaff family getting any
concerns or problems sorted .