I just wanted to say a big thank you to Jackie for assisting me with a problem with my debit card renewal.
I kept getting error messages from my bank who seemed not to allow the card to be used, even after about 4-5 calls to them, everything seemed to be ok.
In the end after following the instructions from Jackie, we got it sorted and I just wanted to to thank the agent team in general for all their help and understanding to an old man!!!
What a great team we have both with the agents and the other members of this great company.